Refund Policy

At Presenta Gifts, we are passionate about offering you a gifting experience that is thoughtful and memorable. We guarantee the quality and presentation of our gifts upon delivery, and we are here to make certain that you and your gift recipients are 100% satisfied.

​

For piece of mind, your gift is delivered by the people who make it.  This way, we can be sure it has arrived in a professional manner and presentation.

​

We do not offer exchanges or returns on finalized gifts but if a gift we’ve delivered does not live up to these standards, please contact us within 48 hours of delivery so that we have an opportunity to make it right! You can reach us by email at assistance@presentagifts.com. We will respond as soon as possible.