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Privacy Policy

Presenta™ Privacy Policy

Last updated: June 2026

 

At Presenta™, we care deeply about your privacy. When you shop with us, personalize a gift, or contact our team, you’re trusting us with your information — and we take that responsibility seriously. This policy explains what we collect, how we use it, and how we keep it safe.

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1. Information We Collect

We collect only the information needed to process your order, personalize your gift, and communicate with you. This may include:

  • Contact Information — name, email address, phone number, delivery address

  • Order Details — items purchased, personalization notes, delivery preferences

  • Payment Information — processed securely by Wix; we never see or store your full credit card details

  • Website Usage Data — collected automatically by Wix (e.g., device type, browser, IP address) to improve site performance and security

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2. How We Use Your Information

We use your information only for essential business purposes:

  • Processing and delivering orders

  • Personalizing your gift

  • Customer support and communication

  • Maintaining website functionality and security

We do not sell, rent, or share your information with third parties for marketing.

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3. Third‑Party Services We Rely On

To operate our business, we use trusted service providers. Each processes data only as needed to perform their services.

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Wix (Website Hosting & Payments)

Our website and checkout are hosted on Wix, which securely processes payment information and stores order data. Wix may collect technical data (e.g., cookies, analytics) to ensure site performance and security.

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IONOS (Email Services)

Our business email is handled by IONOS, which stores and transmits email communication securely.

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4. Cookies & Tracking

Wix automatically uses cookies and similar technologies to:

  • Keep the site secure

  • Enable cart and checkout functionality

  • Improve performance and analytics

You can manage cookie preferences through your browser settings.

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5. Data Security

We take reasonable measures to protect your information, including:

  • Secure hosting through Wix

  • Encrypted payment processing

  • Limited internal access to customer data

  • Secure email handling through IONOS

No method of transmission is 100% foolproof, but we follow industry‑standard practices.

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6. Your Rights

Depending on your location, you may have rights such as:

  • Accessing your personal information

  • Requesting corrections

  • Requesting deletion

  • Opting out of marketing emails

To make a request, contact us at: assistance@presentagifts.com

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7. How Long We Keep Your Information

We retain customer information only as long as necessary for:

  • Fulfilling orders

  • Providing customer support

  • Legal, tax, or accounting requirements

You may request deletion of personal data at any time that does not interfere with legal requirements, tax or accounting.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date will always reflect the most recent version.

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9. Contact Us

If you have questions about this policy or your information, reach out anytime: assistance@presentagifts.com

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