Presenta™ Terms & Conditions

Last updated: June 2026

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Welcome to Presenta™. These Terms & Conditions outline the rules and guidelines for using our website, placing orders, and interacting with our services. By accessing our site or making a purchase, you agree to these terms.

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1. About Us

Presenta™ is a Calgary‑based gifting brand offering curated gift bags, personalized presentation products, and related accessories. Our website is hosted on Wix, and our business email is currently managed through IONOS.

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2. Use of Our Website

By using our website, you agree to:

• Use the site for lawful purposes only

• Not interfere with or disrupt website functionality

• Not attempt to access restricted areas or systems

All content on this site — including product images, descriptions, branding, and design — is owned by Presenta™ and protected by copyright.

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3. Product Information & Availability

We strive to provide accurate product descriptions, photos, and pricing. However:

• Colours and materials may appear differently on different screens

• Inventory levels may change without notice

• We reserve the right to update or discontinue products at any time

• Substitutions may occur for similar items of equal or greater value, color changes for gift aesthetics at the designer's discretion.  Effort will be made to reach the purchaser for of anything outside of this policy.

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4. Orders & Payment

When you place an order, you agree that:

• All information you provide is accurate and complete

• You are authorized to use the payment method provided

• Your order is subject to acceptance and availability

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Payment Processing

All payments are securely processed through Wix Payments. Presenta™ does not store or have access to your full credit card details.

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5. Shipping & Delivery

We aim to deliver your order on time and in excellent condition. Delivery timelines may vary based on:

• Traffic conditions

• Weather conditions

• Seasonal volume

Once an order is in transit, delays outside our control are not the responsibility of Presenta™ but reasonable effort will be made to contact the recipient with important updates.

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6. Returns, Exchanges & Issues

Our full Return Policy applies to all purchases. Key points:

• All completed items are final sale.  No exchanges or refunds.

• See our Return Policy for full details.

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7. Privacy & Data Protection

Your privacy matters to us. We collect only the information necessary to process orders, personalize gifts, delivery and communicate with you.

• Website hosting and data storage are handled by Wix

• Email communication is handled through IONOS servers

• We do not sell or share your information outside of essential business operations

Read our full Privacy Policy.

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8. Third‑Party Services

We rely on trusted third‑party providers to operate our business. These include:

• Wix for hosting, checkout, analytics, and payment processing

• IONOS for secure email communication

• GPS services for delivery location and navigation (Google, Apple, Waze)

These providers may process limited customer data solely to perform their services.

Reach out to the company websites for their policies.

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9. Intellectual Property

All Presenta™ branding, product names, images, and written content are the exclusive property of Presenta™. You may not copy, reproduce, or distribute any content without written permission.

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10. Limitation of Liability

To the fullest extent permitted by law:

• Presenta™ is not liable for indirect, incidental, or consequential damages

• Our liability is limited to the amount paid for the product in question

• We are not responsible for delays or issues caused by third‑party services, weather, or traffic incidents.

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11. Changes to These Terms

We may update these Terms & Conditions from time to time. The “Last updated” date will always reflect the most recent version.

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12. Contact Us

If you have questions about these Terms & Conditions, reach out anytime: assistance@presentagifts.com